Best Grad Photo

  • Services
  • Benefits
  • FAQ
  • Graduate Registration
  • About
  • Contact

Best Day.  Best Photos.

Commencement Photography Experts.

Services

For the School
Our professional services help preserve the dignity of the ceremony by keeping excited parents in their seats, allowing them to sit back and enjoy the ceremony knowing there will be great photos available to them later. Schools appreciate our participation because we are well organized and non-intrusive allowing for a respectable ceremony. Our services to the school are free and we encourage administrators to use us as a resource during their planning stages for commencement. We have a great depth of understanding and knowledge we are happy to share with you.
For the Graduates
Every graduate receives complimentary proofs of all poses taken during their ceremony and or gradfair. The Proofs are then emailed to the graduate and their families within 24 to 48 hours of the event. We offer 100% order satisfaction guarantee and there is no obligation to purchase. We believe you will love the high quality of your graduation photographs and will want to share with family and friends. We offer a variety of print packages and digital downloads. Also available are other specialty photo products such as graduation plaques, tassel frames, and laser-cut acrylic photo statues.
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Benefits

Our Experience:

We have been servicing and recording memories for the graduation community for over twenty years, which allows us to personalize our resources to fit the needs of your event.

Technology:

Our use of professional grade equipment and cutting edge technology gives us the ability to provide the highest quality service and product for you and your graduates.

Quality:

We set high standards for ourselves in order to meet and exceed the expectations of our clients; producing a consistent high quality product. We understand the complexities of your event; no detail is too small to be considered. We are there to help make your event a success.

Customer Service:

We understand that quick digital image download and fast print/product turnaround is critical to a happy customer. We provide various solutions to address the customer’s needs, promoting a positive and helpful experience.

Personal Attention:

Relationships are the foundation of our company; your needs are our priority. Big company experience combined with small company personal relationships ensure a positive experience for all.

Professional Photographers:

Our photographers are chosen for their knowledge, experience, and ability to adjust to our customers’ needs. Our staff is professionally dressed for your event.

Preparation:

We believe a good business is built on preparation and communication. We work with you prior to your event, getting information and details needed to make your event seamless and your graduates happy.

Accommodating:

Our photographers are well versed in handling changes, adapting smoothly and professionally to any situation. Our goal is to be nonintrusive and respect the traditions of your event.

Passion:

It’s why we do what we do!

FAQ

General

How long will it take to receive photo proofs of my graduation?

Digital proofs will be emailed to all graduates where we have a working email address within 24-48 hours of the ceremony completion.

Can the general public see my photos?

We respect your privacy. Your photos are protected and your personal information will never be sold or released to anyone other than your school.

Can I order after the deadline has passed?

YES. After the deadline date it may take additional time to receive your order and there will a small archive fee.

How do I know if my order was placed?

Within 24 hours of order placement you will receive your receipt via email to the email address provided by you when you placed your order. If you do not receive your receipt please contact customer service at 877-688-7427 or support@bestgradphoto.com

The proofs I received are not me. What should I do?

Please contact customer service at 800-284-7235 or support@bestgradphoto.com so we may resolove this immediately.

Ordering and Products

Can I select different photos when ordering packages?

Absolutely. You may select different photos when ordering any Mix & Match Packages.

Can I buy a single print or do I have to buy a package?

We have a variety of single item options which include single prints, single image downloads, and other photo products.

What are folders?

Folders are black paper frames with gold foil trim for your prints which are perfect for gifting to family and friends.

How will the photo be cropped in the final print(s)?

You may use the cropping tool to crop the photo as you wish. Cropping size varies depending on the size of the print and by default the photo is cropped from the bottom of the frame if the cropping tool is not selected.

What is a titled print?

A titled print includes printing on the bottom, middle of the photo. You will be promted to type in the printing desired when ordering. An example of a common Title is: Name of Graduate, School Name, Commencement Date. The title also includes the crest or logo of the school.

Shipping and Returns

When will I receive my order?

Digital Downloads will be received within 24 hours of placing your order with the order receipt. Prints are shipped within 48 hours and will arrive in approximately 7-10 days from ordering. Other photo products are shipped within 5 days and will arrive approximately 2 weeks from ordering.

My print order has not arrived. What should I do?

Please contact customer service at 877-688-7427 or support@bestgradphoto.com so we may help track your package.

What if I am unhappy with my order?

We want to make sure you are happy with your order and aim for 100% satisfaction. If you are unsatisfied with any portion of your order please contact our customer service department within 30 days of your order at 877-688-7427 or support@bestgradphoto.com. We can offer several resolutions to ensure you are completely satisfied with your order.

Graduate Registration

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About

Our team has over two decades of graduation photography experience and has serviced and photographed thousands of ceremonies across the country. We have worked with and managed small size operations as well as large corporate organizations which allow us to understand what really matters to graduates, their families, and schools.

We have a team of committed, creative, and professionally trained photographers to produce exceptional photography for this once in a lifetime milestone moment. We recognize using consumer equipment does not produce the same quality product and photos as professional equipment. We only use state-of-the-art pre and post production equipment to process your event and ensure an incredibly fast turn-around time.

We are not looking to have a large corporate footprint; we want to maintain a smaller footprint. Our goal is to service our customers and clients with the best care and attention possible. We build relationships and partnerships with our schools through personal attention, exceptional customer service, and integrity through our work, because we believe every client and their event is the most important.

Contact

School or University

How may we service your event?
sales@bestgradphoto.com
800-284-7235

Graduate or Family Member

Need help placing an order?
support@bestgradphoto.com
800-284-7235
Other inquires: 800-28-GRAD-5

We will respond to all inquiries within 24 hours.

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